- #How to uninstall sophos vpn client install#
- #How to uninstall sophos vpn client software#
- #How to uninstall sophos vpn client password#
The Cisco socket filter, a component of the An圜onnect VPN software, may be incompatible with Sophos (version 10.2.2 or earlier) and can interfere with wired and wireless network communications. If you are using macOS Monterey or Big Sur, and have both Sophos (version 10.2.2 or earlier) and the Cisco An圜onnect VPN client installed on your computer, you may experience network-connection drops, even when the Cisco An圜onnect VPN client is not running. To view and manage your Duo 2FA options, select the tile that says "Manage Duo 2FA" from the SCU Login page. Please note, the VPN cannot use a phonecall, a hardware token, or TouchID as a 2FA method.
#How to uninstall sophos vpn client password#
No spaces!įor example, if your password is pass123word and your passcode is 123456, then you would type pass123word,123456 When you log in to the VPN, type your SCU Username in the Username box then in the Password box, type your password, then a comma, then your passcode. If you have problems with either of these methods, the Technology Help Desk can create a passcode for you.You can generate a set of 10 passcodes. Detailed instructions are on the , under Getting Advance Codes via SMS Before You Travel.Detailed instructions are on the , under Using Duo When Your Smartphone Doesn't Have Service. You can generate a passcode using your Duo smartphone application.Each passcode can be used once, so you will need a new passcode every time you use Duo. This is the recommended method for 2FA for VPN.įor people who do not use the Duo push method, the VPN 2FA process requires an extra step to first get a passcode then, you will enter the passcode along with your password when you login to the VPN. For most VPN users, this will be a push sent to the Duo application on your smartphone just click "Approve" and you will be logged in to the VPN immediately. When you connect to the VPN, Duo will automatically use your default 2FA method to complete the authentication process. For security reasons, the VPN has a 12-hour session limit you will automatically be disconnected after 12 hours. Once you’re connected, you’ll see the message “Connected to .” as shown below:Ĭlick on the “Disconnect” button when you are done using the VPN. It may take a moment or two for these updates to be processed.
#How to uninstall sophos vpn client software#
Please provide your computer name or asset tag number when you call.Įach time you connect to the VPN, the client software will automatically receive any needed software updates. If you do not have administrative access, please contact the Technology Help Desk at (408) 554-5700. Important note: You will need administrative access to complete the installation on your computer.
#How to uninstall sophos vpn client install#
To install the software, click on the “Download” button and follow the prompts.For detailed, step-by-step instructions, click on the “Instructions” button on the bottom right.Enter your SCU username and password, then click “Login.” Approve the Duo notification on your mobile device to continue.To download and install the Cisco An圜onnect VPN software, start here: Alternatively: Add a comma and Duo 2FA passcode when you enter your password to the password field.ĭownload and install the Cisco An圜onnect VPN software.Recommended: Acknowledge the Duo push to your registered 2FA device.Download the Cisco An圜onnect VPN software.You must enroll in 2FA, to access to the VPN service. More information is available on SCU's 2FA page.
The process to connect to the VPN has an additional layer of security called "2-factor authentication" (2FA).
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